Baggage

Prepare your baggage properly

Travelling with liquids

Only essential items should go in your hand baggage

For security reasons, the transport of liquids in hand luggage is subject to quantity limits and specific packing rules. To avoid delays or inconvenience at security screening, please check in advance which liquids you may carry and how they should be presented.

The applicable rules may vary from one airport to another, so you should always check the specific information for your departure airport and for all airports you will pass through during your journey. For example, a passenger departing from an airport with more advanced rules and technology may be allowed to carry certain liquid items in their hand luggage which, on their return journey, may not be permitted at another airport with different rules or technology.

Please also note that liquids which cannot be carried in hand luggage may be placed in hold luggage, provided they are not prohibited items.

We are upgrading our technology and, soon, you will be able to benefit from a new experience at our airports.

Which items are considered liquids?

Liquids include all items containing liquids, aerosols and gels (LAG), that is, all the following products and those of similar consistency:

- water and other drinks,
- toothpaste,
- lotions,
- perfumes,
- hair gel,
- hair mousse and shaving foam,
- creams,
- pastes and pates,
- jams and soft cheeses,
- soups,
- syrups.
How should I carry the liquids?

In containers with a maximum capacity of 100 ml (or 100 gr) per item, packaged in a single transparent 20x20-cm resealable bag (only one per passenger).

The golden rule is, therefore, to check in all liquid items over 100 ml.
What are the exceptions?

Liquid medications or special dietary products (including baby food – porridge, fruit jars, yoghurts and milk bottles) can travel outside the transparent plastic bag or in quantities exceeding 100 ml/100 g, for which it is advisable to bring a document or medical certificate attesting to the respective need.

Medication in tablet or powder form is not subject to the same restrictions applicable to liquids.

Liquid items purchased at the airport's duty-free shops, after the security checkpoint or on board the aircraft, are also permitted, provided they are in a sealed tamper-evident bag (supplied by duty-free shops) and accompanied by the respective purchase receipt.
How are liquids screened at security?

You must present all liquids at security screening:

If you are carrying liquids in containers of up to 100 ml, placed in a transparent plastic bag with a capacity of 1 litre (20 cm x 20 cm) per person, which can be opened and resealed, you must present them separately from the rest of your hand luggage at security screening.

If you are carrying liquids in containers with a capacity of more than 100 ml — such as medicines or special dietary products — you must also present them separately from the rest of your hand luggage for inspection.

If you are carrying liquid items purchased at the airport duty-free shops or on board the aircraft, do not open the sealed bag before reaching your destination. Otherwise, the products may not be accepted at subsequent security checks.

Please note that all liquids may be screened at any security checkpoint. However, they must always be presented visibly and in accordance with the applicable rules.
What should I do if I am carrying any forbidden or restricted item in my baggage?

In this situation, you can go back and hand the prohibited or restricted item to a family member or friend, check it in as hold baggage, if permitted, or send it by green mail, at the post located next to the security checkpoint.

Be prepared for Security Screening and avoid delays.
Why are containers with a capacity of more than 100 ml allowed at some European airports but not at others?

The applicable rules may vary between airports, depending on the screening equipment available and the security procedures in force at each location. For this reason, an item that is accepted at your departure airport may not be accepted at another airport, for example on your return journey.

Before travelling, always check the specific information for your departure airport and, where applicable, for all airports you will pass through during your journey.
What happens if I carry liquids in containers of more than 100 ml?

If you carry liquids in containers with a capacity of more than 100 ml, they may not be permitted through security screening, except in the cases provided for, such as medicines, baby food, products for special dietary needs or duty-free items purchased under the applicable conditions.

In these situations, you may have to place them in your hold luggage, send them by post or discard them at security screening.

To avoid delays or inconvenience, please check in advance the applicable rules at all airports you will pass through during your journey.
Can I carry tinned food?

Tinned food is subject to the rules applicable to liquids. Food products with liquid, paste-like or similar contents are treated as liquids at security screening. For this reason, it is recommended that these items be carried in hold luggage whenever possible.

In Portugal, tinned food with a total net weight of up to 150 grams may be carried in cabin baggage. Please check the rules here.
How should I carry medicines and baby food?

Medicines, baby food and milk may be carried in quantities of more than 100 ml when needed for the journey. These items must be presented separately from the rest of your hand luggage at security screening.

It is recommended that you carry only the quantity needed for your journey.

Prepare your trip

Be familiar with airport procedures

Security Screening

Cooperation is the fastest way to board

Because security is a priority, all passengers and crew must pass the security check. These procedures are mandatory, even if your flight is about to take off. So, be sure to arrive at the airport with enough time to ensure you learn what you need to make everything faster and more efficient.

At this airport, the usual rules for carrying liquids in hand luggage remain in force: containers of up to 100 ml must be placed in a transparent plastic bag with a maximum capacity of 1 litre per person and presented separately from your baggage at security screening. Failure to comply with these rules may increase your waiting time.

Please refer to the Frequently Asked Questions section below for further information. Should you have any questions, please contact us at contactar@ana.pt

How should I prepare for security screening?

You can help speed up your passage through security screening by preparing in advance.

Use the trays provided for your personal belongings and follow these instructions:

1.    Remove your laptop and/or other electronic devices from your hand luggage, where applicable. Please check the instructions at the screening equipment.

2.    Empty your pockets of all items, such as coins, keys and mobile phones.

3.    Place small or fragile items, such as sunglasses, watches and jewellery, inside your hand luggage.

4.    Remove your coat and place it in a tray. If it is lightweight, such as a down jacket, we recommend placing it underneath your luggage, bag or backpack.

5.    Declare and separate all liquids. Place the transparent plastic bag containing your liquids in the tray, outside your baggage and clearly visible. Check what you may carry here.

6.    Remove your belt and/or shoes whenever instructed to do so by a security officer.

You must also ensure that you are not carrying any prohibited items.
What is security screening?

Security screening is intended to check the items passengers are carrying with them, in their clothing and in their hand luggage.

This screening may include the passenger passing through a walk-through metal detector and/or a security scanner, as well as the screening of hand luggage using X-ray equipment.

Where necessary, passengers and their hand luggage may also be subject to Explosive Trace Detection (ETD) screening.
What is the explosive trace detector (ETD)?

It is a device that analyses nano-particles on a sample collected from the passenger or their baggage.

This type of screening may be requested randomly of any passenger at the security checkpoint, and does not replace any other procedure. It is a non-invasive screening, without any harmful effects for people, animals or transported goods.
What is the Walk-Through Metal Detector (WTMD)?

The WTMD is an equipment used at security screening to detect the presence of metal objects carried by passengers on their body or in their clothing.
What is a Security Scanner?

A security scanner is a non-invasive body screening equipment used at security screening to detect objects concealed on a passenger’s body or in their clothing, without the need for physical contact. To protect privacy, the system uses a generic avatar, on which only the areas that may require additional checks are indicated.

To ensure that screening is carried out quickly and effectively, passengers should adopt the position indicated by the equipment and follow the instructions given by the security officer.

Baggage

Prepare your baggage properly

Prohibited items

Safety first: These are the items you are not allowed to carry

At airports and in air travel, safety is always first. For your safety, and the safety of all passengers, some items are prohibited and not allowed into restricted areas of the airport or into the aircraft. Know what you are not allowed to carry and travel safely.

Watch here the illustrative video on how to prepare your luggage

Are there any items that may not be carried in hand baggage?

Yes. Passengers are prohibited from carrying any type of weapon or tool, objects with sharp points or edges or substances classified as hazardous in restricted security areas and aboard the aircraft.

To learn what you are allowed to carry in your hand baggage, and how it must be packaged, please see our Information About Liquids page.
Which items are not permitted in hold baggage?

You may not transport any explosive and/or incendiary devices/materials/substances in hold baggage.
Which items are considered prohibited?

Among others, the following items are prohibited:

- Pistols, firearms or any other devices that can shoot projectiles.

- Metal or plastic toy guns/replicas, including water pistols.

- Slingshots, darts or sports clubs or bats.

- Objects with sharp points or edges, such as razors, knives, scissors and other objects with sharp blades over 6cm in length, syringes (except with medical prescription).

- Work tools.

- Fireworks, flammable liquids or solids.

- Bleach, acids and poisons.

- Objects containing compressed air or gas.

For more information, refer to the list of forbidden items available at the Portuguese Civil Aviation Authority website or contact your airline.
I am a smoker. May I carry cigarettes and a lighter?

Smoking in the plane and at the airport is absolutely forbidden. You may only smoke in designated areas. However, tobacco can be carried in your hand baggage.

At the security checkpoint, any lighters or electronic cigarettes being carried in the hand baggage must be inside an authorised transparent plastic bag.

Please note that you are not allowed to use electronic cigarettes aboard the aircraft.
What should I do if I am carrying any forbidden or restricted items in my baggage?

In this situation, you can go back and hand the prohibited or restricted item to a family member or friend, check it in as hold baggage, if permitted, or send it by green mail, at the post located next to the security checkpoint.

Prepare your trip

Be familiar with airport procedures

Cash movement limits

Travelling with money? Know when you're required to declare it.

You are allowed to travel with any amount of money. However, if you are entering or leaving the European Union carrying an amount over 10,000 euros, or its equivalent in a different currency, you are under a legal obligation to declare it at Customs. Know the rules and always travel within the law.

What is the minimum amount that I am obliged to declare at Customs?

All passengers entering or leaving the European Union carrying an amount equal to or above 10,000 euros, or its equivalent in a different currency, in cash or convertible securities, such as bonds, shares or traveller's checks, must declare it at Customs.

Some EU Member States have implemented extraordinary control and reporting measures for the circulation of money within the EU. These will be implemented alongside the European regulations presented here.
Where do I declare cash or cash equivalents?

The declaration form, duly filled in, must be submitted at Customs, inside the airport, in the Arrivals area.
Why must I submit the declaration? And what happens if I don't?

Declaring cash or cash amounts equal to or greater than 10 thousand euros is a legal obligation for all passengers entering or leaving the European Union.

By doing so, not only will you be complying with European law, but you will be contributing to fighting money laundering and terrorism financing, as well as other illegal activities.

Moreover, declaring your valuables prevents you from having your money retained or seized, or from being subject to a penalty, which may happen in the event of a failure to declare or false declaration.

For more information on the restrictions imposed on the circulation of money within the European Union, visit ec.europa.eu/eucashcontrols .

What do I need to know

What you need to know when travelling

Travelling with children

Turn every trip into a fun adventure

Taking children on a plane trip does not have to be a difficult endeavour. You just have to prepare and anticipate trickier situations, so that everything runs smoothly and all of you have fun. Follow our suggestions and enjoy your trip.

Download the document with tips for traveling with children.

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I'm about to purchase a trip. Any tips?

When making your reservation, inform your airline or travel agent that you will be travelling with children. They may give you a few suggestions, such as booking an overnight flight, so that children maintain their regular sleep cycle, or booking window seats.
Which documents are required?

Children must have their own Citizen's Card/Identity Card and Passport, if applicable, always at hand.

Note that, when validating the age of all children under two years, their birth certificate, may not be accepted by the airline, as it does not include a photo.

Once at the airport, remember that all children (even those travelling on your lap, without seat reservation) must have a boarding pass.

Also take into account that a 7-day old child travelling with TAP must be cleared by a physician appointed by TAP (clearance from the child's regular physician is not sufficient). This procedure may differ for other companies.

In such situation, keep in mind that the airline's authority prevails, and your child may be refused boarding.
The child is not accompanied by the parents. Is any extra documentation required?

Yes. More information here.
What do I need to do before travelling?

A few days before boarding, explain to your children what they need to do and what they will go through before getting to the plane. Explain this in a positive way, so they do not feel any fear or discomfort, but highlight that it is important that they remain close to you.

Air travel can be stressful for kids, particularly in the case of long-haul flights. The dry air and low atmospheric pressure in the cabin can cause anxiety, and the lack of space to play can also cause irritability.

In order to make sure everything is ready for the trip, visit the paediatrician. This way you can be sure that your children are feeling well and/or have the necessary vaccines for the trip.

If a child is ill, for example, with chickenpox or measles, you are obliged to inform the airline prior to your trip, in order to know the acceptance conditions.

Bring chewing gum and hard candy, which may be necessary to relieve ear pain.

Make sure the children remain hydrated. The most advisable beverages, other than water, are fruit juices or tea. Avoid carbonated drinks, as these have a diuretic effect. If you need to transport liquids as cabin baggage, please be aware of the restrictions applicable.
I am travelling with my family and we have a lot of baggage. How can I simplify our trip?

When travelling with lots of baggage, the airport can provide baggage handling services and personal assistance services, which make everything easier and free up your hands and mind to take care of what is most important: your family.
We have arrived at the airport. What now?

The airport is a vast space, with lots of people circulating. Your main focus should be on keeping your children near you and ensuring that they are acclimated and at ease.

A few suggestions:

- Bring suitable clothing to mitigate temperature differences between the airport, the plane and your destination.

- Arrive early, so you can handle everything without haste. Be at the airport two hours earlier for domestic and European flights, and three hours earlier for intercontinental flights.

- Normally, passengers with children are allowed to board first. For this to happen, you must get to the gate before boarding starts.

- Never leave your children unattended, even to go to the bathroom. If you lose sight of your children, ask a staff member for help.

- At the airport there are several entertainment options for children, including watching the planes land and take off, or playing on the playgrounds. Keep them active, so they will be quieter and calm during the flight.

- If you require a pushchair right until boarding, the airline will check it in at the gate, and put it in the cargo hold. It will be returned to you once you arrive at your destination. Please note that most airlines are not liable for any damages occurring before check-in.

- All passengers must go through the X-ray scanning, including children. Only infants may go through with their parents. Remember that hand baggage must also pass through the security checkpoint. To find out what you may carry with you, see the page with information concerning hand baggage.

- If the child is in a pushchair, put them on your lap instead, and before passing the pushchair through the X-ray, remove all the equipment and items from all bags and place them in the appropriate trays for inspection.
I am travelling with a child who requires special care. What should I know?

Ensuring the well-being and tranquility of children with special needs is crucial. Therefore:

- Inform the security officer of the existence of any special medical devices. Present the respective medical certificate or other document.

- If you think your child may be uncomfortable during security check, talk to them and help them find the best way to minimise stress.

- Never leave your child alone during the inspection procedure, even when a specific inspection is necessary.

- The adult travelling with a child in a special device is the only person that is allowed to remove them from such device for inspection.

- If your child cannot walk or stand, the security officer shall perform the inspection while the child remains in the device.

The airport provides the Myway service for passengers with reduced mobility.

When booking, inform your airline of any special assistance service you may require, and the airline will notify the airport. For more information about the MyWay service, see the respective information page.
Finally on board!

During the flight, it is important that children remain calm, entertained and safe. For full comfort on board, follow our suggestions:

- Ask a member of the cabin crew to watch your child if you need to go to the bathroom.

- For added comfort, have your child take off their shoes, as their feet may swell due to the high altitude.

- Keep your child occupied during the flight. Bring the child's own toys or ask the airline if they will provide some.

- If your child is using an electronic game, turn off the sound and make sure they are not using it during take-off and landing.

- Once at your destination, wait for other passengers to exit the plane so that you can collect your baggage more comfortably.

Prepare your trip

Be familiar with airport procedures

Check-in

Check-in: Know how to do it

Check-in is a mandatory procedure for all air travellers. It confirms the presence of the passenger and their baggage with the respective airline. There are, however, several ways to check-in. See them here and choose the one that is most convenient for you.

For more information, contact your airline, your travel agent or call the ANA toll-free line, on 800 201 201.

How far in advance do I need to check-in?

The recommended check-in time varies depending on the flight. In order to avoid delays and make the most of your pre-boarding time, please respect your airline's minimum check-in time. That way, you also avoid the risk of arriving after check-in closes:

At the Airport's check-in desk:

- Schengen flights: 90 minutes

Schengen regulations have removed controls at the internal borders of signatory states: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

- Non-Schengen flights (Europe): 120 minutes

- Flights to Third Countries (Intercontinental): 180 minutes

For most airlines, check-in can be made online 48 hours prior to boarding – check the recommended check-in time with your airline in advance.

Flights to the United States and Switzerland - 24 hours

Remember that, after checking-in, you will have to go through X-ray screening and, when travelling to non-Schengen destinations, you must also go through passport control. Therefore, avoid delays and plan your arrival at the airport in advance.
Where do I check-in?

Because procedures can vary, we advise you to contact your airline before travelling, to find out which documents are needed and which check-in options are available.

However, for most cases, you can check-in through one of three ways: via the ANA APP on your smartphone, at the counters of the respective airlines at the airport, at the Self Check-In Kiosk, also at the airport, and also via the internet or smartphone.
How do I check-in at airline counters?

At the airport, go to the Check-In area.

Check the airport's information displays for your flight number and the corresponding check-in counter. To find yours, walk along the counter line and look at the identification displays, indicating the airline, destination and flight number.
How can I use the Self Check-In at the Kiosks available at the airport?

Self Check-In Kiosks allow passengers to avoid queues.

At the Lisbon Airport, you will find Self Check-In Kiosks in Terminal 1, at the check-in areas and also at Departures and by the subway entrance.
Can I use the Self Check-In if I am travelling with hold baggage?

Yes. Even if you are carrying hold baggage, you can Self Check-in at the airline Kiosks. To check your bags, just head to the drop-off counters after doing the Self Check-In.
How do I check-in using the internet or my smartphone?

To check-in comfortably download the ANA APP on your smartphone, where you’ll find the check-in option for several airlines.

You can also visit the airline's website and follow the instructions provided. Your check-in is complete when you receive your boarding pass via email, which must be presented whenever requested (either in electronic or printed form).
If I am travelling with hold luggage and I have checked-in online or using my mobile phone, how do I check-in my baggage?

If you have baggage to check-in and you have checked-in online or using your mobile phone, go to your airline's baggage drop-off counter and check-in your baggage. This way, you are ready to proceed directly to security control.

Prepare your trip

Be familiar with airport procedures

Customs

Goods to declare or nothing to declare: Discover the differences and know which way to go

Whenever you leave or enter a country transporting goods – money, goods, electronic equipment, among others – you must take into account whether such goods must be declared at Customs. This page explains your rights and your duties, to help you choose the right corridor.

Who has to go through Customs?

Passage through Customs is mandatory for all Portuguese or foreign travellers entering or leaving the country transporting money or goods. However, up to certain limits permitted by law, citizens are not required to declare the goods they are carrying with them.

Therefore, we recommend that, before travelling, you inquire with your airline about what you may or may not carry.
Who goes through the "Nothing to Declare" corridor?

All passengers:

- Travelling with no baggage or transporting cash or monetary assets in an amount under 10,000 euros (or an equivalent amount in a different currency).

- Carrying goods – personal items and/or purchases – not intended for commercial purposes, in the amounts permitted by law and whose circulation is not prohibited or restricted.
Who goes through the Customs corridor and is obliged to declare their goods?

All passengers:

- Transporting cash or monetary assets in an amount equal to or above 10,000 euros (or other currency equivalent). For more information, see the page on Money Movement Limits.

- Whose baggage contains tradable goods in quantities greater than those permitted by law and that are not exempt from value added tax (VAT) or excise duty.
Which fees are charged at Customs?

The taxation charged by Customs corresponds to the VAT (value added tax) and excise duty applicable to all purchases exceeding the amounts permitted by law.
Must I also declare money?

Yes. If you are transporting cash or monetary assets in an amount equal to or greater than 10,000 euros, or an equivalent in a different currency, you must declare it.

For lower amounts, declaration is not mandatory. Learn more about transporting money.
I have traveled to a country outside the European Union. What do I need to do upon arrival in Portugal?

Passengers entering Portugal from countries where European regulations do not apply, may transport personal effects free of VAT up to a limit of 430 euros and of excise duty within certain limits.
I am not a resident of the European Union. What are my rights and duties?

As an non-EU national, you are, for example, entitled to a refund of the VAT paid on goods bought in Portugal. To get the refund, you must present the purchased goods together with the corresponding Tax Free form. Learn more about VAT refunds.

You may also carry some goods – alcohol and tobacco – without paying added taxes, provided the quantities are within the permitted limits. To know the limits, see the table on this page.
Why is it mandatory to declare goods?

Customs is responsible for enforcing the regulations that protect the rules of good social and business conduct in the European Union.

In this sense, the customs services are responsible for inspecting all goods entering the EU that could compromise public health, harm the environment or endanger protected species, threaten the safety (both physical and social) of citizens, undermine human rights, such as human trafficking, or contribute to illegal activities, such as smuggling or money laundering.
What are the limits permitted by law for Tobacco, Alcohol and Drugs?

When transporting quantities above those listed in the relevant table, passengers are required to declare such items at Customs.

Please note that passengers under the age of 17 originating from third countries do not benefit from exemption in alcoholic beverages or tobacco.

Learn more here
What are the rules for transporting and purchasing technology and electronic devices?

If you have bought electronic devices outside the European Union in quantities that exceed the legal limits, you must declare them at Customs when arriving in Portugal. Therefore, you must always keep the invoice or similar documents for your purchases.

On the other hand, if you are travelling abroad transporting your own high-value equipment – cameras, computers, tablets, etc. – we recommend that you declare them before boarding. This way, when you return, the customs services will already know that the equipment is yours and you won't have to pay taxes corresponding to their entry into the country.
Do I really have to declare imported goods?

Yes. If the goods and assets you are carrying – including cash in an amount equal to or greater than 10,000 euros – are above the permitted limits, you are required by law to declare them at Customs, thus avoiding heavy fines or having your goods confiscated.

Prepare your trip

Be familiar with airport procedures

Passports and Visas

Make sure all your required documents are valid

If you are travelling abroad, you should confirm that you have all the necessary documents and that they are all valid. Here is all you need for a problem-free travel.

I am an EU citizen and I am travelling within the EU or the Schengen area.

Although European citizens are not required to present a national identity document or passport to cross the border between two countries within the Schengen area, it is recommended that you have your documents with you, as they may be requested at any time during your trip.

Please note that your driver's permit, bank cards and tax identification documents are not considered valid travel or identification documents.
I am travelling outside the European Union.

When travelling outside the European Union, into a country outside the Schengen area (Bulgaria, Cyprus, Croatia, Ireland or Romania) you are required to present your passport or a valid identity/citizen's card. In the United Kingdom it is mandatory to present a valid passport.

If, in turn, you are travelling to third countries, you must have a valid passport and, depending on your destination and the length of your stay, a visa may be required.

To find out which documents are needed, it is recommended that you contact the Embassy or Consulate of the destination country before travelling.
Which documents do I need to enter Portugal?

If you are a citizen of the European Union or the Schengen area, you must present a valid identification document, but you are not required to have a Passport or Visa.

Third-country nationals, even if they live in a Schengen area country, must always present their Passport. Depending on your country of origin and the length of your stay in Portugal, a valid Visa may also be required.

For more information, contact:
AIMA – Agência para a Integração Migrações e Asilo
Website: https://aima.gov.pt/pt
I am travelling with children. Which documents are required?

In addition to the child's identification document, permission to leave the country with the minor may be required. Learn everything you need to travel with children.
Can I apply for a Portuguese passport at Lisbon airport?

Yes. At the Loja do Passaporte you can:
- apply for a Portuguese Electronic Passport;
- apply for a Temporary Passport (it is up to the applicant for a temporary passport to make sure it is accepted in the country of destination);
- pick up passports requested at the shop or at another desk with urgent delivery at the Airport.

Opening hours - Monday to Friday: 08:00-19:00 - Saturday: 09:00-16:00 - Holiday: 08:00-14:00 - Sunday: closed
Location - Departures public concourse
Contacts - site: https://www.pep.pt/ - Telephone: +351 910 678 084

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Baggage

Travelling with liquids

Only essential items should go in your hand baggage

Which items are considered liquids?

How should I carry the liquids?

What are the exceptions?

How are liquids screened at security?

What should I do if I am carrying any forbidden or restricted item in my baggage?

Why are containers with a capacity of more than 100 ml allowed at some European airports but not at others?

What happens if I carry liquids in containers of more than 100 ml?

Can I carry tinned food?

How should I carry medicines and baby food?

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Lisbon Airport Nice trips

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